Help Center
Practical guidance before you request a quote, sample a product, or start a custom project.
Yes. Depending on the product and quantity, customization may include material, bead color and size, crucifix or centerpiece style, knotting, metal finish, logo, insert card, and retail packaging. Send a reference image, artwork, target quantity, and destination for evaluation.
MOQ depends on whether the item is in stock, requires a color or packaging change, or needs new tooling and full OEM production. We confirm the applicable MOQ in the quotation instead of applying one number to every product.
Samples are often available for stock products. Custom samples may require a sampling or tooling charge. Availability, sample cost, and freight are confirmed before dispatch.
Send the product link or reference, quantity, destination country, preferred material or color, and packaging requirements through WhatsApp, WeChat, or email. More complete information produces a more accurate quotation.
Timing depends on design complexity, materials, tooling, quantity, and seasonal capacity. We provide an estimated sample and production schedule after reviewing the specification. The written quotation or order confirmation contains the final schedule.
Yes. Shipping options depend on carton size, weight, destination, urgency, and customs requirements. We can discuss express, air, or sea freight where appropriate.
Unless a product page or written quotation explicitly says otherwise, items are supplied as unblessed devotional goods. Buyers can arrange a blessing through their parish, priest, or other authorized clergy after receiving the goods.
Contact us promptly with the product reference, quantity affected, packaging photos, and clear images or video of the issue. We review each case against the approved sample or written specification and agree an appropriate remedy.
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